About Athena East
At Athena East, we are dedicated to transforming healthcare outsourcing by providing tailored, efficient back-office solutions. Our commitment to excellence ensures that healthcare providers can focus on what matters most — their patients.
Our Commitment to Excellence and Care
At Athena East, we prioritize the well-being of our clients and their patients. Our core values drive us to deliver exceptional healthcare outsourcing solutions with compassion and professionalism.
Our team
Meet the dedicated professionals behind Athena East.
Leading our vision with over 15 years of healthcare experience.
Tezza Yujuico Herrmann is the Co-Founder and COO of Athena East, a healthcare outsourcing firm she helped launch in 2002, before remote work was cool. Based on the West Coast, Tezza leads new business and operations with a sharp eye for efficiency and a deep commitment to client success.
With over two decades in the BPO industry, she’s built more than just scalable teams—she’s built long-term partnerships with clients and a powerhouse staff in the Philippines. Tezza is known for blending big-picture thinking with hands-on leadership, and she takes real pride in making things work better, smarter, and more human.
Tezza brings a personal touch to everything she does—from guiding clients through their first outsourcing experience to mentoring staff across the Philippines. She pays close attention to every client relationship, ensuring each one gets the care, responsiveness, and strategic support they deserve.
Whether she’s creating custom solutions for healthcare providers or mentoring team leads, Tezza brings no-nonsense leadership, clarity, and operational insight that gets results without losing the human side of the work.
Our Journey: Commitment to Healthcare Excellence
Our Mission
To empower healthcare businesses with high-quality operational support.
Our Values
To be the leading partner in healthcare outsourcing for DME providers and physician practices, enabling smarter operations and better patient experiences. We provide high quality scalable solutions so you can focus on growing your business.
Our Leadership Approach
We combine big-picture strategic thinking with operational hands-on support. Our structure ensures responsiveness, accountability, and a deep understanding of our clients’ needs.